LEY! Privacy Policy.
This privacy policy describes how LEY! (the "Website", "we", "us" or "our") collects, uses and discloses your personal information when you visit ley-kissen.de (the "Website"), use our services or make a purchase or otherwise communicate with us (collectively, “Services”). For purposes of this Privacy Policy, “you” and “your” means you as a user of the Services, whether you are a customer, website visitor or any other person whose information we have collected in accordance with this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access the Services.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required by applicable law.
How we collect and use your personal information
To provide the Services, we collect personal information about you from various sources, as described below. The information we collect and use varies depending on the nature of your interaction with us.
In addition to the specific uses set forth below, we may also use the information we collect from you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable Terms of Use, and use the Services, our rights and the rights of our users or to protect or defend others.
What personal information we collect
The types of personal information we receive about you depend on how you interact with our website and use our services. When we use the term “personal information,” we are referring to information that identifies, relates, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information you provide directly to us
Information you may provide to us directly through our Services includes:
- Basic contact details such as your name, address, telephone number, email.
- Order information, including your name, billing address, shipping address, payment confirmation, email address, phone number.
- Account information such as your username, password, security questions.
- Purchasing information, including items you view, items you add to your shopping cart, or items you add to your wish list.
- Customer support information, including information you provide when communicating with us, such as when sending a message about the Services.
Some features of the Services may require you to provide certain information about yourself directly to us. You may choose not to provide us with this information, but this may result in your inability to use or access these features.
Information we collect through cookies
We also automatically collect certain information about your interaction with the Services (“Usage Data”). Cookies, pixels and similar technologies (“cookies”) may be used for this purpose. Usage Data may include information about how you access and use the Website, including device information, browsing information, information about your network connection, your IP address and other information about your interaction with the
How We Disclose Personal Information
In certain situations, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. Such situations may include:
- With vendors or other third parties who provide services on our behalf (e.g. IT management, payment processing, data analysis, customer support, cloud storage, fulfillment and shipping).
- With business and marketing partners, including Shopify, to provide services and show you advertising. For example, we use Shopify to support personalized advertising with third-party services. Our business and marketing partners will use your information in accordance with their own privacy policies.
- If you directly request us to do so, ask us to disclose certain information to third parties, or otherwise consent, such as when shipping products or through your use of social media widgets or login integrations, with your consent.
- With our affiliated companies or within our group of companies, in our legitimate interest in running a successful business.
- In connection with a business transaction, such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce any applicable Terms of Use and to provide the Services, our rights and the rights of our users or others to protect or defend.
In the last 12 months, we have disclosed the following categories of personal information and sensitive personal information (marked *) about users for the purposes set out above in the sections "How we collect and use your personal information" and "How we disclose personal information". :
Categories:
- Identifiers such as basic contact information and certain order and account information.
- Business information such as order information, purchasing information and customer support information.
- Internet or similar network activity such as usage data.
Categories of recipients:
- Vendors and third parties who provide services on our behalf (such as internet service providers, payment processors, shipping partners, customer support partners and data analytics providers).
- Business and marketing partners.
- Affiliates.
We do not use or disclose sensitive personal information for the purpose of making inferences about your characteristics.
We have "sold" and "shared" (as those terms are defined) personal information within the last 12 months for purposes of advertising and marketing activities, as defined by applicable law, as follows.
Category of personal information:
- Identifiers such as basic contact information and certain order and account information.
- Business information such as records of products or services purchased and purchasing information.
- Internet or similar network activity such as usage data.
Categories of recipients:
- Business and marketing partners
User Generated Content
The Services may allow you to post product reviews and other user-generated content. If you choose to submit user-generated content to a public area of the Services, such content will be public and accessible to anyone.
We do not control who will have access to the information you make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information you make publicly available or the accuracy, use or misuse of any information you disclose or receive from third parties.
Third Party Sites and Links
Our website may contain links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness or reliability of any information found on such websites. Information you provide in public or semi-public areas, including information you share on third-party social networking platforms, may also be viewed by other users of the Services and/or users of those platforms without restrictions on their use by us or by third parties . Our inclusion of such links does not alone imply endorsement of the content on such platforms or their owners or operators, unless disclosed on the Services.
Children's data
The Services are not intended for use by children and we do not knowingly collect personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact information provided below to request deletion.
As of the effective date of this Privacy Policy, we have no actual knowledge that we are "sharing" or "selling" (as those terms are defined under applicable law) the personal information of anyone under the age of 16.
Security and retention of your information
Please note that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, information you send to us may not be secure during transmission. We recommend that you do not use unsecure channels to communicate sensitive or confidential information with us.
How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute, may only apply in certain situations, and in some cases we may refuse your request as the law allows.
- Right of access/knowledge. You may have the right to request access to the personal information we hold about you, including details about the ways we use and share your information.
- Right to deletion. You may have the right to request that we delete the personal information we hold about you.
- Right to rectification. You may have the right to request that we correct any inaccurate personal information that we hold about you.
- Right to portability. You may have the right to receive a copy of the personal information we have about you and to request that we transfer it to a third party in certain situations and under certain exceptions.
- Right to Object to Sales or Distribution or Targeted Advertising. You may have the right to direct us not to "sell" or "share" your personal information, or to object to the processing of your personal information for purposes considered "targeted advertising", as defined in relevant data protection laws. Please note that if you visit our website with the Global Privacy Control opt-out preference signal, depending on your location, we will automatically treat this as a request to "sell" or "share" information for the device and the browser that you use to visit the website.
- Right to limit and/or object to the use and disclosure of sensitive personal information. You may have the right to direct us to limit our use and/or disclosure of sensitive personal information to that which is necessary to carry out the Services or to provide goods reasonably expected by an average individual.
- Restriction of processing: You may have the right to ask us to stop or restrict the processing of personal information.
- Withdrawal of consent: Where we rely on your consent to process your personal information, you may have the right to withdraw that consent.
- Objection: You may have the right to appeal our decision if we refuse to process your request. You can do this by replying directly to our rejection.
- Managing Communication Preferences: We may send you promotional emails and you can unsubscribe from receiving them at any time using the unsubscribe option displayed in our emails. If you opt out, we may continue to send you non-promotional emails, such as those about your account or orders you have placed.
You may exercise any of these rights where displayed on our website or by contacting us using the contact information provided below.
We will not penalize you for exercising these rights. We may need to collect information from you to verify your identity, such as: B. Your email address or account information before we provide a substantive response to the request. Subject to applicable law, you may designate an authorized agent to make inquiries on your behalf to exercise your rights. Before accepting such a request from an Agent, we will require the Agent to demonstrate that you have authorized the Agent to represent you, and we may need to verify your identity directly with you. We will respond to your request in a timely manner as required by applicable law.
We use Shopify's advertising services, such as Shopify Audiences, to personalize the advertising you see on third-party websites. To prevent Shopify merchants that use these advertising services from using your personal information for such services, visit https://privacy.shopify.com/en .
complaints
If you have any complaints about how we process your personal information, please contact us using the contact information provided below. If you are not satisfied with our response to your complaint, you may have the right to review our decision by contacting us using the contact information provided below or by submitting your complaint to your local data protection authority.
International users
Please note that we may transfer, store and process your personal information outside of the country in which you live, including the United States. Your personal information will also be processed by employees and third parties in these countries.
If we transfer your personal information outside of Europe, we will rely on accepted transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent contracts issued by the competent authority of the United Kingdom, unless the data transfer is to a country that is considered to provide sufficient protection was classified.
Contact
If you have any questions about our privacy practices or this Privacy Policy, or would like to exercise any of your available rights, please call us on 01775535491 or email us at info@ley-kissen.de or contact us at Ismaningerstr. 124, Munich, Bavaria, 81675, Germany.
For the purposes of applicable data protection laws, we are the data controller of your personal information. Our representative in the EEA is Timur Öztuna.