WIDERRUF
Right of Withdrawal:
And even if the products are selected and checked very carefully, minor irregularities cannot always be ruled out.
They make the product unique!
We make every effort to show and describe all product details - but are happy to send additional pictures of the item upon request.
If you are still not completely satisfied, you can of course return the item within 30 days of receiving the goods to:
LEY! | Franz-Joseph-Str. 46 | 80801 Munich
send it back and get your money back.
To ensure a smooth return process and to meet the cancellation deadline, please inform us of your decision to cancel by email to info@ley-kissen.de within 30 days of receiving the goods.
It is not necessary to state reasons (but helps us do better next time!).
Please pack the goods carefully and send the return shipment back to us in the same way you received it, i.e. insured with DHL.
If you then provide us with the tracking number, the allocation of your return and the refund of your payment will be even faster.
In order to meet the cancellation deadline, the goods must be returned immediately, but at the latest within 30 days from the day of cancellation.
The costs for return shipping must be borne by the buyer. They will not be refunded. The postage paid when ordering will be refunded along with the purchase price.
The payment made, including delivery costs, will be reimbursed using the originally chosen payment method immediately as soon as notification of the cancellation has been received, but no later than within 30 days.
We reserve the right to refuse repayment until we have received the goods back or you have provided evidence that the goods have been returned, whichever is earlier.
Of course you can and should take a close look at the item - but please pay attention to handling it carefully to avoid damage.
If there is any loss in value of the goods that is due to handling by the buyer that is not necessary to check the nature, properties and functionality of the goods, we will charge for the loss in value.
If you have any questions about shipping or cancellation, please contact us using the contact form or by telephone.